HR Insights Podcast

HR Insights - The Podcast. Series 7: Mindset, body language, speech and voice

Elliott Scott HR
Elliott Scott HR
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Has your voice ever been front of mind for you? Many people often dismiss how their voice sounds and comes across to people, but it is a huge part of your executive presence. Our guest today, Susan Room is a former C-suite leader and is the creator of business voice coaching. Business voice coaching helps organisations communicate in an open, authentic and inclusive way.

Today, our CEO and Host Stuart Elliott speaks to a familiar face of Elliott Scott HR, Susan Room. Susan has previously worked with us on a successful event in the UK and will hopefully be back with a webinar in the coming months for our global audience. In this episode, Stuart and Susan chat about what business voice coaching is and how it differs from other types of coaching, what a typical business voice coaching programme involves, the business case for voice coaching, measuring the success of the programme and tips for working professionals to help with their voice.

Susan’s Make Your Mark framework focuses on developing mindset, body language, speech and voice; enhancing personal success and well-being, organisational culture and performance. Susan holds a master’s degree in Voice Studies with a Distinction from the Royal Central School of Speech and Drama. She is an ICF Professional Certified Coach, a Voice and Speech Trainers Association member, and a Fellow of the Royal Society of Arts.

If you are interested in working with Susan; you can read her testimonials here.

Key timestamps:

02:21 – Introduction to Susan Room

10:43 – What is business voice coaching?

15:20 – Vocal bias

18:59 – Vocal Brand

27:27 – The business case for voice coaching

30:31 – Vocal Capital

36:21 – Tone of voice

38:16 – What does a business voice coaching programme involve?

44:39 – Measuring success

49.50 – Tips for working on your voice

You can listen to and download HR Insights from our blog, Apple Podcast, Google Podcast, Spotify, and other popular podcast apps. Please subscribe so the latest episodes are directly available!

Please do review and rate us wherever you listen. We would also love to hear any feedback so you, our global HR community, can shape the agenda for future episodes or even join us as a guest! If you would like to reach out directly to our host Stuart Elliott, you can do so on LinkedIn or at se@elliottscotthr.com.