Benefits Assistant

  • GBP
  • London, United Kingdom
  • Permanent/ Permanente

Our client is a renowned Financial Services Firm, looking to hire a Benefits Assistant to support the Benefits Manager in all aspects of the provision of benefits to employees across the firm. This is a newly created role to support the continued growth of the company. 


  • Benefits Platform - full involvement in the development and launch of the platform. Work towards being a super user of the platform and the first point of contact for employees and HR colleagues who have queries relating to benefits and how to use the platform. Learn to create system reports (e.g. user reports to identify trends).
  • First point of contact on day-to-day benefit-related queries; responding to questions and requests in a timely manner.
  • Prepare and maintain a calendar of benefit renewals and key dates so that work is carried out in good time i.e. ahead of an annual renewal exercise.  Likewise, create and maintain an accurate list of benefits in each country along with provider name and contact details.
  • Timely membership administration for employee benefits and ensuring that data is consistent with the data held in our central HR system.
  • Assisting with the management and organisation of events such as wellness and Diversity, Equity & Inclusion initiatives. Coordination with colleagues from other locations so that events are global in nature where relevant.
  • Coordinating the issue of a corporate gift bag for all new starters in the UK and working with others across locations on the same, including ensuring that we always have enough stock, and making requests for additional supply when necessary.
  • Build relationships with key internal and external stakeholders such as vendors, account managers, brokers, payroll and our wider HR team.
  • Review employee data on a regular basis to ensure that any new medical underwriting requirements are handled in a timely manner in relation to Life Assurance and Income Protection benefits.
  • Assist with the processing of all benefit related invoices.
  • Other ad hoc tasks as required from time to time.
  • Ensuring compliance with the company’s regulatory requirements under FCA.
  • Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with.



  • Experience working in an employee benefits role.
  • Organised and efficient in balancing the demands of the role.
  • Strong written and verbal communication and interpersonal skills.
  • To keep professional confidentiality and be aware of the sensitive nature of employee data.
  • Good level of IT skills including Microsoft Office, Word and Excel.
  • Handling employee queries appropriately and with empathy and sensitivity.
  • Flexible to changing requirements of the HR function.
  • A team player, keen to offer support and thoughtful to others’ roles and workloads.
  • Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.

If you are interested in discussing the role further, please contact Uche Soile at

Job code: KA/17169

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Please note that only short-listed candidates will be contacted.

Uche Soile Associate Consultant

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