Head of Human Resources, Global Business Services

Job Title: Head of Human Resources, Global Business Services
Contract Type: Permanent
Location: Philippines
Reference: FSD/14870
Contact Name: Fleur Daniell
Contact Email:
Job Published: August 15, 2019 12:00

Job Description

Join this Fortune 500 global-reach Infrastructure Consulting firm supporting the full spectrum of HR functions to support their Shared Services/Business Services functions, based in the Philippines.With APAC, EMEA and North America coverage this is truly a global role.


Key Responsibilities:

  • Function as a strategic business advisor to Business Line leaders to address key
    organizational and management issues, human capital priorities and challenges in the market
  • Develop workforce strategies in support of the Shared Services business objectives and contribute to the overall APAC and Corporate strategies
  • In close partnership with Business Line leaders and Centres of Expertise, provide leadership and guidance to the Shared Services HR function by driving HR projects and optimizing delivery of HR solutions to meet business needs and growth and address overall talent priorities.
  • Drive the implementation of effective HR policies and procedures
  • Effectively lead and guide a team of HR professionals in delivering high quality HR services while promoting a cohesive team culture, and a supportive and positive work environment.
  • Establish and implement workforce programs that effectively communicate and drive the firm’s mission, culture and values and support growth in a Corporate and Shared Services Center environment
  • Implement HR best practices and policies and ensure compliance with all statutory requirements and the company’s HR policies


Job Qualifications & Experience:

  • Bachelor’s Degree in Human Resources Management preferred but not essential

  • Minimum x15 years extensive HR Business Partner experience in sizable MNCs

  • Relevant HR experience supporting a Shared-Service Centre/Business Process Outsourcing (BPO) environment preferred

  • Strong knowledge of local employment laws, statutory guidelines and HR practices

  • Excellent cross-cultural and cross-functional management skills in a matrix organization

  • Proven leadership qualities, excellent communication and strong interpersonal skills with the ability to work with people at all levels

  • Strong people manager, with proven experience

  • Excellent influencer and communicator with a logical and pragmatic style

  • Ability to demonstrate focused approach on client service excellence working in collaboration with key stakeholders and business partners

  • Evidence of leading and delivering change within an HR function

  • Comfortable working in a changing complex organization with evolving requirements

  • Ability to contribute new ideas and suggestions to make a difference to the HR organization

  • Sound experience of working with HR information systems, fully competent in MS Office suite

For further details please contact Fleur Daniell on +65 6493 1873 or share your details at

Job Code: FSD/14870

EA License Number: 14C6917

Registration Number: R1764804


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