People Operations Manager

Our client is a Renowned British Online Fashion Brand.

Location: West London

Major British clothing brand that, with a turnover of £350 million, embodies hard work, determination, and timeless brand values. Stylish, grounded, and uplifting, these values remain at the core of the company's ethos. The company is headquartered in West London with an established global presence.

With a customer base exceeding 1.7 million worldwide, and a dedicated team of over 900 employees, the company brings joy to customers through its vibrant and colourful clothing range.

The People Operations Manager is responsible for the delivery of the administrative and transactional HR services to the UK business, both to managers and team members. They ensure the necessary accuracy and capability is established and optimised on data content, technology and customer service to deliver an efficient quality service. They’ll be responsible for the compensation and benefits policies and practices ensuring they maximise the total reward to suit the people demographic within the budget available.

The salary for this role is up to GBP70k and is hybrid (3 days a week in the office).  This role is accessible from the tube (piccadilly line) or there is onsite parking.

Responsibilities:

• Manage and develop the People Operations team and oversee all employee lifecycle HR administration
• Responsible for maintaining our people database (Workday)
• Employee Benefits Management, governance, application, and administration
• System optimisation, master data maintenance, reporting and analytics
• Accountable for people policies and procedures ensuring they are legally compliant and where possible best practice
• Involvement in supporting key projects with direct impact on People Operations
• Monthly checking of the payroll to ensure 100% accuracy for [UK and Netherlands
• Maintenance of job classification, collect benchmarking data, analyse market trends and provide reporting to support the budget process and annual reward ranges
• Responsible for the annual salary and bonus review
• Annual benefits renewal and recommendations for improvements
• Manage vendor relationships and contracts with third parties providing services relating to payroll, people database, and benefits e.g. benefits providers
• Immigration support for all non-UK resident employees with the Home Office, visa applications, ensuring accurate record-keeping and notifications to the HO as required

Skills and experience required:

• CIPD qualified or relevant alternative qualification
• Highly collaborative, team-oriented mindset
• Proven experience in the operational side of HR – wider experience in an HR team and Payroll advantageous
• Proven experience in managing external provider relationships
• Experience in adapting policies and processes
• Proven experience in managing and delegating HR projects
• Experience in Immigration support is beneficial
• Workday experience is beneficial

For further detail on this opportunity please get in touch with Hannah Russell at hr@elliottscotthr.com

Job code: HR/17747

At Elliott Scott HR, our commitment to DEI efforts extends to both our workforce and the clients we recruit for. If you require accommodations or adjustments to participate in the application and recruitment process, please inform us at info@elliottscotthr.com or reach out directly to the consultant recruiting for this role. Your privacy and confidentiality will be respected throughout this process.

Privacy Policy:

Personal data collected will be utilized for recruitment purposes only. By applying for this position, you consent to the collection, use, and disclosure of your personal data to Elliott Scott HR Recruitment Ltd. and all relevant third parties for the purpose of processing your application. Your personal data will be processed in accordance with our Privacy Policy, available at https://www.elliottscotthr.com/privacy-policy

Please note that only short-listed candidates will be contacted.