HR Insights - The Podcast. Series 4: Critiquing Performance Management

Stuart Elliott

By Stuart Elliott


Kevin Campbell

Kevin Campbell

Welcome back to another episode of HR Insights: The Podcast!


This week, our host Stuart Elliott, is joined by Kevin Campbell, an Employee Experience Scientist at Qualtrics, Kevin helps organisations acquire, develop, and retain their most valuable asset: their people.


Kevin comes to us with an extensive career and has spent the last decade building leaders at every level and creating scores of engaged, high-performing, strengths-based teams. He has driven talent strategy, employee engagement, performance management, and leadership development initiatives for clients in the professional services, medical device, banking, hospitality, consumer products, technology, healthcare and life sciences industries. He also served as a principal investigator and researcher for social science programs funded by the U.S. Federal Government.


It is safe to say Kevin is an expert in this field and in this episode sits down with Stuart to discuss performance management, how to handle performance reviews, difficult conversations, managing remote teams and the happiness index.

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Key Timestamps:

  • 02:05: Get to know Kevin
  • 09:37: Changing the tone of performance reviews
  • 13:30: Reacting to negative feedback
  • 18:00: Objective truth and subjective experience
  • 19:56: A change in performance reviews
  • 20:53: Shiny object syndrome
  • 23:29: Gallups framework
  • 26:27: Cultural hierarchy and opening conversations
  • 30:35: Descending from debate to confrontation
  • 33:26: Over managing remote teams
  • 37:50: The mental state of flow
  • 39:10: The happiness index